Helpline

Our alcohol drug telephone helpline is only a call away.

Call 0800 787 797 or text 8681, 24 hours a day, 7 days a week, to speak with a trained counsellor. All calls are free and confidential. Read more

The Alcohol Drug Helpline provides friendly, non-judgmental, professional help and advice. If you are concerned about your own drinking or drug taking we can assist with information, insight and support.

If you are a family/whanau member, friend or professional concerned about someone else we can help you develop strategies for yourself and the other person.

On our Helpline services page you can access details of all our services including those for Māori, Pacific peoples, Youth, Work and Income clients and those impacted upon by Methamphetamine use. You can access a directory of service providers in your region. We also have a big range of useful printed information we can send you. You can also discover what happens when you call the Helpline and the types of help we can refer you to..

View further resources and information from other sources.

All calls to the Helpline are free and confidential. You can remain anonymous if you wish. Our counsellors will listen to you and work with you to identify the changes you want to make and find practical solutions that will help you achieve them. If you are on a longer journey of recovery we can walk alongside you as you make the changes in your life step by step. If we can’t provide all the help you need it’s our job to put you in touch with services that can.

The Helpline is funded by the Health Promotion Agency and the Ministry of Health and provided by Homecare Medical.